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    How do you contact us

    If you have intention to be a wholesaler of our website:

    You can go to the Wholesalers page or contact us at the email: wholesale@healthcabin.net

    If you have intention to be a supplier to our website:

    You can go to the Market Place page or contact us at the email: wholesale@healthcabin.net

    If you have any questions about the order:

    You can go to the help desk page and click "submit a ticket" to write down your question

    If you have any questions about the product:

    You can go to the help desk page and click "submit a ticket" to write down your question

    If you have any questions about the payment:

    You can go to the help desk page and click "submit a ticket" to write down your question

    If you have any questions about the points:

    You can go to the help desk page and click "submit a ticket" to write down your question

    If you have any questions about shipping:

    You can go to the help desk page and click "submit a ticket" to write down your question

    If you have any complaints about our website:

    You can go to the help desk page and click "submit a ticket" to write down your question

    Contact HealthCabin CEO Directly:

    If you've already used our standard contact channels and would still like to get in touch to handle your business/complains or other comments. please mail to ellen.wang@healthcabin.net

    Of course,you can also interact with us through these social networkling sites

    How to use the ticket

    In order to offer you better and faster customer service,we are setting up a new helping system.You do not need to email us but just submit a question ticket which is convenient and easy for both of us.

    Step 1Go to the help desk page.
    Step 2Click "submit a ticket" to write down your question.

    Complete all the information needed including your name,email,question category (select one from the dropdown menu),priority,subject and message.

    Step 3You will get a noreply email if you have successfully submitted the ticket and also you will receive another noreply email when your ticket has been answered.

    Each ticket has a tracking ID,with which you can search for it anytime.There will be a link for your ticket in the email,which will automatically lead you to the page.

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